Help: AlegriaShoeShop.com

Find quick answers to your questions below...

Order Status


Has my order shipped?
How do I change quantities or cancel an item in my order?
How do I track my order?
My order never arrived.
An item is missing from my shipment.
My product is missing parts.
When will my backorder arrive?

My Account


How do I create an account?
How do I edit my account information?
How much is my shipping?
I forgot my password.
How do I return my product?
I received the wrong product.
What is your return policy?
When will my order ship?

International Shipping


About undeliverable packages
Do you have customer service representatives that speak my native language?
Do you ship to my country?
What are my payment choices?
When will my order ship and what are my shipping charges?
What is the return policy?

Guarantees


Low Price Guarantee
Privacy Policy
Security

Pricing and Billing


Do I have to pay sales tax?
I have a question on my charges.
I need a copy of my receipt/invoice.
When will my credit appear on my account?
When will my credit card be charged?

Buyer's Guide


Alegria Sizing Information
How do I buy/redeem a gift certificate?
How do I find my product?
How do I navigate the site?
How do I use a coupon?

Additional Support


How do I contact you?