We ship from either California or North Carolina. Typically, it depends on the proximity of the shipping address to the warehouse as to which location we utilize for your order. Please note that Free 2 to 3 day shipping is available only for shipping addresses in the United States and only on qualifying purchases. International shipping to several countries is now available. A current list of available shipping destinations is available in the International Shipping Help section. Please review the international shipping information (regarding charges, customs, duties, taxes etc) available in the "
International Shipping Help" section. Free return shipping is only available to addresses in the United States. At this time we only offer phone and email customer service support in English. If you have any questions about your order, or would like to phone in your order, then please call us at
1-888-775-5655.